Information we collect
Account and contact details (name, email, company, phone), the content and data you create or upload, data from accounts you connect, the contacts and recipients you process through our products, billing information, support communications, and basic usage and device analytics.
How we use information
To provide, secure and improve the products and services, deliver projects, act on your behalf (such as sending messages, calls or posts you configure), process payments, provide support, and communicate with you about your account and our offerings.
Legal bases
Where required, we rely on your consent, the performance of our contract with you, our legitimate interests in operating the business, and compliance with legal obligations.
Sharing & processors
We share data with the third parties you connect (to deliver the service), and with trusted sub-processors — such as cloud hosting, payment, communication and analytics providers — under contracts that protect your data. We do not sell your personal data.
International transfers
As a global business, we may process data in countries other than yours, using appropriate safeguards such as standard contractual clauses where required.
Data retention
We keep data while your account or engagement is active and for a limited period afterwards as needed for legal, security, tax and operational reasons, then delete or anonymise it.
Your rights
Depending on where you live, you can access, correct, export, restrict or delete your personal data, and object to certain processing. Contact us to exercise these rights; we respond within the timeframes the law requires.
Security
We use encryption in transit and at rest, access controls, audit logging and other industry-standard safeguards. No system is perfectly secure, so we cannot guarantee absolute security.
Contact
Questions about privacy, or to reach our data protection contact, email contact@scaleus.in or use the contact page and we will respond promptly.