Sell & support on WhatsApp at scale.
The complete WhatsApp business platform — a shared team inbox, broadcasts, visual flows, AI chatbots, click-to-WhatsApp ads, catalogue and in-thread payments — on the official WhatsApp Business API, plus unofficial and Twilio engines.
- Official WhatsApp Business API + 3 send engines
- Shared team inbox with routing, SLAs & notes
- Broadcasts, drip campaigns & A/B tests
- Visual flow builder with AI copilot
- AI chatbots, RAG training & auto-reply
- Catalogue, storefront & in-thread payments
Features.
A complete toolkit for Scale WhatsApp — explore what your team gets on day one.
A shared, real-time queue from every device: Kanban board, auto-assign routing, presence & collision detection, SLA tracking, internal notes, @mentions, saved replies and macros.
Drag-drop builder — or describe a journey in plain English and the AI copilot generates the whole graph.
Send text, media or templates to thousands with per-contact tracking.
Template, button, flow, media or carousel campaigns with A/B testing.
Standard, carousel & auth templates — AI-generated, linted, multi-language, Meta-synced.
Click-to-WhatsApp campaigns: brief → AI copy → targeting → schedule → preview, on the full Graph API pipeline.
Meta catalogue sync, a branded storefront on your domain, and in-thread orders & payment links.
Configurable assistants (prompt, model, temperature), RAG training from files & URLs, BYOK keys and inbox auto-handling.
Keyword rules fire instant text, media or template replies with anti-loop guards.
Outbound & inbound calls with pre-accept AI voicemail and recording.
A full WhatsApp marketing CRM for Shopify & WooCommerce — order notifications, abandoned-cart recovery, COD-to-prepaid nudges, RTO scoring, review requests and win-back.
Unlimited contacts with attributes, groups, tags and saved segments.
How it works.
Connect WABA
Onboard your official WhatsApp Business number (or unofficial / Twilio).
Build
Set up templates, flows, chatbots and your shared inbox.
Engage
Broadcast, run click-to-WhatsApp ads and reply at scale.
Convert
Track replies, orders and revenue end to end.
Scale WhatsApp by the numbers.
The complete WhatsApp business platform — a shared team inbox, broadcasts, visual flows, AI chatbots, click-to-WhatsApp ads, catalogue and in-thread payments — on the official WhatsApp Business API, plus unofficial and Twilio engines.
Connects to your tools.
Why teams pick Scale WhatsApp.
A quick, honest look at Scale WhatsApp versus piecing it together yourself.
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Scale WhatsApp
recommended |
Generic SaaS tools
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DIY / in-house
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|---|---|---|---|
| Live in minutes | |||
| AI built in | |||
| One vendor for everything | |||
| Fair, flat pricing | |||
| Custom & white-label | |||
| Real human support |
Questions answered.
Still unsure? Email contact@scaleus.in — a real human replies inside 4 hours.
How do I send bulk WhatsApp messages to customers?
Scale WhatsApp runs on the official WhatsApp Business API, so you can send approved broadcast campaigns to opted-in contacts at scale. You segment your audience, schedule the send, and track delivery from one dashboard.
Can I build a WhatsApp chatbot without coding?
Yes, Scale WhatsApp includes a no-code flow builder that lets you design automated conversations, menus, and replies visually. You can qualify enquiries, answer common questions, and route people to an agent without writing any code.
What is the WhatsApp Business API and do I need it for marketing?
The WhatsApp Business API is the official way to message customers at scale, and Scale WhatsApp gives you access to it with broadcasts, automation, and a shared inbox. If you want to run campaigns or support many conversations at once, the API is what you need rather than the standard app.
Can customers pay inside a WhatsApp chat?
Scale WhatsApp supports catalogue browsing and in-thread payments, so shoppers can view products and complete a purchase without leaving the conversation. This shortens the path from interest to checkout and keeps the whole journey in one thread.
Can my team handle WhatsApp conversations together in one inbox?
Yes, Scale WhatsApp provides a shared inbox where multiple agents can manage the same WhatsApp number, assign chats, and reply as a team. You also get click-to-WhatsApp ad support so new conversations land in the same place your agents already work.
Ready to try
Scale WhatsApp?
Tell us what you need — a real human replies within 4 hours. We work with teams worldwide.