Chatbots that resolve, not deflect.
We build support and sales chatbots for your website, WhatsApp and in-app — trained on your own help content, connected to your order and account data, and handing over to a human the moment they should.
- One bot across web, WhatsApp and in-app
- Trained on your help centre and product docs
- Looks up real order and account data
- Clean handover to a human with full transcript
- Multi-language out of the box
- Reporting on resolution rate, not just chat volume
What we build.
Everything Chatbot Development includes — designed, built and shipped for you.
The same knowledge and rules serve your website widget, WhatsApp and in-app chat, so answers never diverge between channels.
Order status, account details and entitlements looked up live.
Escalates with the full transcript so nobody repeats themselves.
We ingest your help centre, docs and past tickets so it answers the way your best agent would.
Reporting on what the bot actually closed, not how many chats it touched.
Answers in the customer language without a separate bot per market.
How we work.
Discover
We learn your process and define a clear, fixed scope.
Architect
A solution design, data model and timeline you approve.
Build
Iterative delivery with demos at every milestone.
Scale
Launch, monitor, and evolve the product with you.
Chatbot Development by the numbers.
We build support and sales chatbots for your website, WhatsApp and in-app — trained on your own help content, connected to your order and account data, and handing over to a human the moment they should.
Scale Us vs the alternatives.
An honest look at building Chatbot Development with us versus the usual options.
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Scale Us
recommended |
Freelancers
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Big agencies
|
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|---|---|---|---|
| Fixed scope & quote | |||
| You own the code & IP | |||
| Senior, in-house team | |||
| Products + services in one | |||
| Support after launch | |||
| Transparent pricing |
More under Custom Software.
Questions answered.
Still unsure? Email contact@scaleus.in — a real human replies inside 4 hours.
Will it just annoy customers like most chatbots?
That depends entirely on handover. We set explicit escalation rules and pass the full transcript to a human, so the bot handles what it genuinely can and gets out of the way otherwise.
Can it look up a real order?
Yes. We connect it to your order or account system so it answers with live data rather than generic text.
How quickly can you start?
Onboarding takes under a day and a first working draft usually lands within two to three days. We keep overlap with US, UK and Australian business hours so you are not waiting a full day for each reply.
How much does this cost?
Most single-scope builds land between $2,500 and $4,000 as a fixed price. Multi-location or heavily integrated work runs $10,000 to $25,000, and a full platform build is $25,000 to $50,000. Once live, managed support is $900 to $1,500 a month. We quote fixed scope so you are not exposed to an open-ended hourly meter.
Who actually does the work?
Our own engineers, not a subcontracted chain. The team has delivered production apps as a Tier 1 delivery partner to a $1.3B-valuation UK app platform serving US and UK SMBs, plus our own products running in 60+ countries. You get named engineers and a direct line to them.
Let’s build
something great.
Tell us what you need — a real human replies within 4 hours. We work with teams worldwide.
